Major Contact Management Vendors:
Many contact management vendors are in reality CRM vendors who sell one module of their bigger CRM systems. Here are the major vendors:
Major Providers of Online CRM:
All of these providers specialize in online CRM, and offer a free trial version of their software. Some of the vendors also have a full range of industry-specific hosted CRM applications, while others take a one-size-fits-all approach.
Major Providers of Non-hosted CRM
Non-hosted CRM may take more time to implement correctly, but is better at ingraining best practices into a company's culture. Online CRM is catching up to non-hosted Customer Relationship Management software in terms of industry-specific solutions, but the vendors below have a wealth of business automation experience and are in some cases decades ahead of online vendors. Some companies offer both hosted and non-hosted CRM.
|
