CRM Software, Customer Relationship Management, CRM
 


Saleslogix CRM Review

SalesLogix is the leader in customer relationship management (CRM) for small to medium-sized businesses (SMBs) that require flexible, easy-to-use solutions to help acquire, retain and develop profitable customer relationships. Best Software's portfolio of contact and customer relationship management solutions is comprised of ACT!, ACCPAC and SalesLogix. Gartner Research named Best Software the number one CRM market-share holder for the small and medium-sized segment with 25% market share* in 2004, prior to the acquisition of ACCPAC. With its ACT! heritage, Best has seventeen years of specialized market focus on contact management and CRM. As a result, SalesLogix, with more than 6,000 customers, has garnered accolades for its ease of use and high levels of end-user adoption, making it a natural choice for ACT! users that have outgrown contact management and require a full CRM solution.

SalesLogix delivers integrated Sales, Marketing, Customer Service and Support automation solutions that adapt to an organization's unique customer acquisition, retention and development processes. SalesLogix provides a complete CRM solution with low cost of ownership, rapid time to productivity and high return on investment. And, as part of Best Software, SalesLogix integrates with Best accounting and business management applications.

SalesLogix has received CRMAdvocate's Annual Users Choice Award for the SMB CRM Suite category for the past two years in a row. This is the only award program in which CRM products are judged by end-users. And, in a recent HYM Press Survey and Report, "The State of CRM Software 2003-2004" by CRM experts Dick Lee and David Mangen, SalesLogix ranked highest in end-user satisfaction for the second year in a row. It's not only end-users that have recognized SalesLogix, but also numerous industry analysts and media publications. Accolades include: ISM Top 15 Small and Medium Business