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RIGHTNOW ACQUIRES SALESNET TO ACCELERATE DEVELOPMENT OF CUSTOMER EXPERIENCE SOLUTIONS

RightNow Acquires Significant Sales Automation Expertise

BOZEMAN, MONT. (May 22, 2006) - RightNow® Technologies, Inc. (NASDAQ: RNOW) today announced the acquisition of Salesnet, Inc., an on demand software firm focused on sales workflow automation. The acquisition will accelerate RightNow’s customer experience management development efforts by combining RightNow’s patented knowledge foundation with Salesnet’s sophisticated workflow engine. With the acquisition, RightNow adds 26 employees and a dozen off-shore development contractors with a long history of delivering sales automation solutions to mid-market and enterprise customers, including deployments of up to 2500 users.

“Our acquisition of Salesnet brings substantial sales workflow domain expertise to our business, accelerates our roadmap by more than a year and adds hundreds of customers to our client base,” Greg Gianforte, founder and chief executive officer at RightNow, said. “RightNow will continue to build out its capabilities to offer organizations solutions and expertise to create a competitively differentiated customer experience throughout every customer interaction channel.”

Jonathan Tang, president and co-founder of Salesnet, will become vice president of sales solutions at RightNow. “This is a great opportunity for Salesnet customers. Joining RightNow will enable us to extend and realize our vision much more quickly. RightNow’s strategy and roadmap is a direction that provides our customers a significant long-term competitive advantage,” said Tang.

Salesnet was an early pioneer in on demand sales force automation with particular expertise in successfully implementing sales methodologies in sophisticated environments. Salesnet brings to RightNow an increased domain expertise in customer facing sales functions, as well as significant vertical expertise in financial services and business-to-business.

“Salesnet excels in providing users with the sophisticated tools needed to handle more complex selling environments,” Denis Pombriant, managing principal at Beagle Research Group, said. “When customers need to move beyond simple contact management to standardize practices for sales forces across geographies and divisions, they look to Salesnet. The combination of RightNow and Salesnet will create a powerful solution set for small and large organizations that see value in leveraging a patented knowledge foundation with a sophisticated work-flow engine in the sales channel to deliver superior customer experiences.”

RightNow will support Salesnet’s existing customers and provide a seamless upgrade path to much broader customer experience management solutions. Initial integrations between the Salesnet application and RightNow applications will be completed this summer with all major features expected to be included by summer of 2007. Rich Perkett, chief technology officer and co-founder of Salesnet, will join RightNow as a director of product development, responsible for the integration and expansion of Salesnet’s technology into RightNow’s solution.

“Salesnet’s products continue to be a key factor to our sales success. We are excited to see a market leader like RightNow acquire Salesnet to further enhance customer value and long term investment in the platform,” said O. John Groebl, IT project manager for American Express Incentive Services. “We look forward to having the ability to roll out a full complement of customer experience management capabilities offered as a result of RightNow’s acquisition. This is a positive development for us and re-affirms the selection we made with Salesnet.”

Under the terms of the acquisition, RightNow has acquired Salesnet through an all-cash merger. RightNow expects the transaction to be neutral to cash flow from operations and dilutive to GAAP EPS in 2006. Salesnet’s corporate office in Boston will become RightNow’s Boston office and will continue to include development, sales, marketing and support functions.

Wednesday, May 3, 2006 — Halifax, NS, Canada

Salesboom.com, industry leader of pre-integrated on demand CRM and ERP unveiled Salesboom Version 8. Packed with new AJAX and RIA features to save users time, v8 also includes Human Resource Management, Employee Management, Commissions and Expense Management, unlimited custom tabs and fields and over 120 new features. Building on our all inclusive Software-as-a-Service that includes pre-integrated front and back-office software on demand, Salesboom v8 stretches the boundaries of business computing by delivering an offering not yet seen in the on demand CRM space. Salesboom v8 will be a no cost, seamless upgrade for all current Salesboom customers, registered 30-day web trial users.

Much work on v8 also went into upgrading the customization and Integration capabilities of the on demand platform that powers Salesboom CRM. “I would be lying if I told you this release was not our biggest release to date, with v8 we feel we have built the foundation to graduate Salesboom to new heights.” Our partners and customers are ecstatic says Rami Hamodah, President and Co-founder of Salesboom.

Adding Rich Internet Application (RIA) components as part of the CRM makes Salesboom more intuitive and time saving for users, which increases adoption of the CRM. With many new features such as Salesboom Suggest, Contact and Lead Rolodex, and AJAX Calendar Salesboom users are empowered with greater control and maneuverability of information while cutting down on navigation time and page refreshes. “With v8 one of our main goals was to orient our products to look and feel more like a desktop application, providing our users with greater fluency of movement and data control”, commented Troy Muise, CEO and Co-founder of Salesboom. Our customers are the guiding light, and we are proud to fulfill their requests such as Expense Tracking, HR, Employee Management, Mass Data Management, and enhanced Mail Merge features that will further simplify our users day.

Salesforce.com is running a promotion until 6/30 offering a 20% discount of list price for their Unlimited Edition. The Unlimited Edition from salesforce.com is the edition that comes with the most features. Please visit Salesforce.com for more info on the promotion.